Minimum Stay:
Any reservations that fall on a WEEKEND, Memorial Day-October, will be subject to a 2 night minimum that must include Friday or Saturday. HOLIDAY and SPECIAL EVENT WEEKENDS are subject to a 3 night minimum stay requirement.

Reservation Guarantee:
All reservations must be guaranteed with a valid Major Credit Card and you must be 18 years of age. You must present your Major Credit Card at check-in( we do not accept Debit Cards), along with a valid ID. Your room will then be held until 11PM on your arrival date. Prior to 6PM on your arrival date we validate and authorize all credit cards for guarantee. (It is the customer's responsibility to ensure they have a valid major credit card prior to their arrival.) If for any reason we are unable to validate your credit card, your reservation confirmation becomes Non-Guaranteed. Your room(s) are released immediately back into the resort's inventory for sale.

Cancellation/Modification:
14 Days prior to your arrival starting Memorial Day through the end of October (that includes modifications). During other seasons, reservations must be cancelled/modified 48 hours prior to your arrival. If you have multiple rooms you must cancel each individual room/reservation number. You must obtain a cancellation number(s) when canceling a reservation(s). Cancellations/modifications made after the cancellation period will be charged all nights' room and tax per room and will be released back into the resort's inventory. Your account will not be credited for any rooms resold.

No Show:
A No Show is a guest who has not notified the Resort of a late arrival and/or has not arrived by 11 PM on the day of expected arrival. You will be charged for all nights' room and tax per room and the entire reservation(s) will then be released back into the resort's inventory after 11PM. If the room(s) is resold your account will not be credited. If you will be later than 11PM, please notify the resort.

Special Requests Policy:
We do our best to honor special requests based on availability on the day of your arrival, but due to the floor plan of the resort (i.e. location, adjoining or connecting) not all special requests may be met. Early check-ins may be requested at the earliest of 2 PM, although they are not available Memorial Day through the end of October. Reminder, your reservation is guaranteed at 4 PM. For Late Check-Outs, contact the front desk the day of departure for availability.

Pet Reservation Policy:
Reservations must be made in advance if you have a pet, as pets are only allowed in designated "Pet" rooms. We only accept 4 rooms at a time with a pet.

There is a $15 charge per night per pet with a maximum of two pets per room and are limited to dogs and cats only.

A Pet Registration Form will need to be completed during our Guest Check- In. Please do not bring your pet inside as pets are not allowed in the public areas of the resort: Lobby, Outside Deck, Patio Areas, Beach Area, Pool Area, Bear Den and Eagles Perch. After registration your pet can be escorted through the side entrances of the resort only.

A special treat is given for your pet.

No excessive barking is allowed. Pet should not be left unattended.

Pets must be on a leash at all times.

You will be financially responsible for all liability and damages caused by your pet, including any discounts or credits the resort gives to compensate other guests who were disturbed by your pet.
We look forward to your Pet being our Guest!

Noise Complaint Policy:
If a noise complaint is received by the resort, the guest against which the complaint is issued will be responsible for any discounts or credits the resort gives to compensate other guests who were disturbed.